DocsHow to Track ChatGPT Traffic to Your Website

How to Track ChatGPT Traffic to Your Website

ChatGPT traffic appears as 'Direct' in GA4. Learn how to properly track ai-originated traffic and chatgpt traffic analysis.

One of the biggest pain points for marketers in 2025 is AI-originated traffic attribution. Traffic from ChatGPT, Claude, Perplexity, and Gemini often has no Referrer header, causing it to appear as Direct / None in Google Analytics.

The Problem: Hidden AI Traffic

If you see a sudden spike in "Direct" traffic but no corresponding increase in brand awareness, it's likely AI-originated traffic.

AI SourceReferrer Behavior
ChatGPT WebSometimes passes chatgpt.com, often stripped
ChatGPT AppAlmost always appears as Direct
ClaudeAggressively strips referrers
PerplexityMay pass referrer, inconsistent
GeminiMinimal referrer data

Solution 1: UTM Parameters (Active Tracking)

The only 100% reliable method is UTM-tagged links:

https://yoursite.com?utm_source=chatgpt&utm_medium=ai&utm_campaign=mentions

However, AI models don't always preserve UTMs when citing sources.

Solution 2: AI Traffic Detection (Passive Tracking)

ViaMetric detects AI-originated traffic through:

  1. User Agent Analysis - Detecting in-app browsers from ChatGPT mobile
  2. Referrer Parsing - Catching android-app:// or ios-app:// prefixes
  3. Bot Fingerprinting - Identifying AI crawler signatures (GPTBot, ClaudeBot, PerplexityBot)
  4. Traffic Correlation - Matching traffic spikes with AI mention data

How to Check in GA4 (Limited)

For partial visibility in Google Analytics:

  1. Go to Traffic Acquisition
  2. Filter by Session Source / Medium
  3. Search for: openai, chatgpt, bing, copilot, perplexity

⚠️ Warning: GA4 typically only captures 10-20% of actual AI traffic volume.

Best Practice: Dedicated AI Analytics

For complete chatgpt traffic analysis, use a specialized tool that:

  • ✅ Tracks AI bot crawls separately from human visits
  • ✅ Monitors brand mentions across AI platforms
  • ✅ Correlates citation data with traffic patterns
  • ✅ Provides AI visibility scoring

Try ViaMetric free →